Suazo Pro Painting Privacy Policy
1. Introduction
Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or use our website and painting services.
2. Information We Collect
We may collect the following types of personal information:
- Name, email address, phone number
- Billing and payment information
- Service address and project details
- Any other information you voluntarily provide via forms, emails, or service inquiries
3. How We Use Your Information
We use your information to:
- Provide estimates and complete painting services
- Communicate with you about your project
- Process payments and invoices
- Improve our services and website
- Send occasional updates or promotions (with your consent)
4. Sharing Your Information
We do not sell, rent, or share your personal data with third parties, except:
- To trusted service providers who assist in operating our business (e.g., payment processors)
- To comply with legal obligations or protect our rights
5. Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
6. Cookies and Tracking
We may use cookies and tracking tools to analyze website traffic and improve user experience. You can disable cookies in your browser settings.
7. Your Rights
You may:
- Request access to your data
- Ask us to correct or delete your personal information
- Opt out of marketing communications
To make any of these requests, please contact us at [Your Email Address].
8. Changes to This Policy
We may update this policy from time to time. All changes will be posted on this page with an updated effective date.
Refund Policy
We value your satisfaction and strive to deliver quality painting services. Please review our refund policy below:
1. Deposits
All service bookings require a deposit to secure your appointment. Deposits are:
- Non-refundable unless canceled within 48 hours of booking
- Applied toward the final invoice
2. Cancellations
- Cancellations made at least 72 hours before the scheduled service may be eligible for a partial refund (excluding non-refundable deposit).
- Cancellations made less than 72 hours before the appointment are non-refundable.
3. Refunds After Service
If you are not satisfied with the completed work:
- Please contact us within 3 business days of service completion.
- We will review the concern and offer reasonable corrections at no additional charge.
- Refunds will only be issued if the issue cannot be resolved and is directly related to workmanship or materials (as determined by our management).
4. Exclusions
Refunds are not granted for:
- Customer-initiated design or color changes after service begins
- Pre-existing damage not related to our services
- Services completed as per signed estimates or agreements
5. Contact Us
For any refund or service-related questions, please reach out at:
Phone: (214) 257-3430
Email: info@suazopropaintings.com